Installing the Email Integration Service¶
This email integration service is able to integrate with both KronoDesk and Spira.
Depending on your environment you can install the email integration service on:
- Your KronoDesk application server
- Your corporate mail server
- A separate workstation that can connect to both KronoDesk and your mail server
If your KronoDesk installation is installed on-premise, you can use options (1), (2) or (3).
if your KronoDesk installation is cloud hosted by Inflectra, you can use options (2) or (3).
Minimum Requirements:¶
The email importer needs the following to be able to execute and import mail:
- A windows desktop (always on, Windows 10 or 11) or Server (2016 - 2022) Note: Headless servers are note suppoted at this time.
- .NET Framework v4.8 is required.
- Network access to your email server(s).
- Network access to your KronoDesk application.
Installation¶
After downloading the KronoDesk email integration installation package (InflectraEmailIntegration.msi) from the Inflectra website onto the relevant machine, double-click it to run the Windows installer package. Installation is automatic, and will install the configuration and service into default locations.
Once the installation has completed, you will see the following new service listed in the Control Panel > Administrative Tools > Windows Services section:
The service should be listed to run in Automatic mode and should already be started.